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Overview of duties"• Is responsible for implementing and following up the hotel's preventive maintenance programme• Coordinates and implements regulatory procedures and audits (safety of people and property etc)"Main responsibilitiesCustomer relations"• Is service minded• Actively contributes to guests' comfort through swift and appropriate intervention"Professional techniques / Production"• Ma...
You take care of customers whose arrival, departure or reservation takes place late or during the night. You must also:- Validate billing- Draw up the day's statistics and accounts report for the director- Prepare the documents required for the morning team.YOUR MISSION* To provide a friendly welcome and excellent service over the phone and on the guests arrival to the hotel;* To carry out all ...
Travelodge is expanding fast and we now have over 550 hotels. We pride ourselves in giving all of our customers unbeatable value and a quality experience. By joining us as a Housekeeping Team Member, you will be a big part of making this happen. Your job will be to make sure that bedrooms, bathrooms and public areas are cleaned to the very highest standard. Cleaning rooms is hard work, but you...
Work in a busy Reservations office taking reservations over the phone, by email or internet, and handle all associated operations whilst providing a friendly and personal welcome for guests.Daily tasks will include:- Transform a request for information into a potential reservation as soon as there is an opportunity- Present the loyalty programme to guests- Handle reservations by applying the va...
A reception based position working night shift with other multi skilled duties around the hotel. Assisting with food service, bar, food preparation for breakfast and snacks. Must be over 18. Reception duties include checking in & out, cashing up, forward reservation checks & cash handling. Must have previous reception, food & beverage service experience & good administration skills. Excellent c...
Are you in search of a new challenging ? Here at Ibis Rotherham we are looking for a flexible, bubbly and enthusiastic individual who has a passion for service. We are in search of a flexible team member to welcome our guests to the hotel and provide a warm and friendly welcome and outstanding service to ensure our guests have a memorable stay. The role is extremely multi skilled from welcomi...
• Welcomes guests who arrive late and takes care of them until their departure• Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures• Is responsible for the hotel once the daytime managers are off duty• Helps the department meet its quantitative and qualitative targets• Ensures the safety of property and people• Customer relations• Provides...
Travelodge is expanding fast and we now have over 550 hotels. We pride ourselves in giving all of our customers unbeatable value and a quality experience. By joining us as a Housekeeping Team Member, you will be a big part of making this happen. Your job will be to make sure that bedrooms, bathrooms and public areas are cleaned to the very highest standard. Cleaning rooms is hard work, but you...
As a member of our hotel team, you will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. Working nights, you will sometimes be working on your own and your overall purpose will be to make sure our guests sleep soundly knowing they are safe and secure. What you will be doing * Delivering a great customer experience at every...
As a member of our hotel team, you will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. What you will be doing * Delivering a great customer experience at every stage of our customer journey * Welcoming our customers to the hotel – checking them in and allocating the right rooms * Listening to customers, managing any re...
As a member of our housekeeping team you will be cleaning rooms and setting them up to meet our brand standards. Travelodge prides itself on clean and fresh rooms and you will play a central role in helping to maintain these high standards so that our guests can enjoy a spotless room. What you will be doing * Cleaning rooms, making beds and cleaning bathrooms. Following a step by step approac...
As a member of our hotel team, you will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. Working nights, you will sometimes be working on your own and your overall purpose will be to make sure our guests sleep soundly knowing they are safe and secure. What you will be doing * Delivering a great customer experience at every...
As a member of our housekeeping team you will be cleaning rooms and setting them up to meet our brand standards. Travelodge prides itself on clean and fresh rooms and you will play a central role in helping to maintain these high standards so that our guests can enjoy a spotless room. What you will be doing * Cleaning rooms, making beds and cleaning bathrooms. Following a step by step approac...
Do you have a passion for upselling and customer service? Working alongside your F&B Assistant Hotel Manager, your responsibilities will range from setting and continuously driving sales targets, leading huddles through to ensuring stocks remain replenished at all times. With a deep understanding of every product on offer and how your department runs smoothly, you will be able to ensure the suc...
