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8 months ago
Accor Hotels
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
We are looking to recruit a Receptionist
at the Pullman London St Pancras

This is a key Pullman position and your duties would include:

Being present and visible in the lobby, to be easily identifiable by guests as the person to whom they should go

Contributes to guests' sense of well being and loyalty, by establishing a warm and
personalised relationship
?Gives priority to guest relations, while taking care to respect administrative procedures

Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people
?Handles any customer objections, comments or complaints; provides a
response as soon as possible while the guest is still at the hotel
? Promotes the use of the automated check in/ check out kiosks to guests and provides assistance?Collects and inputs information on guests, to improve future visits to the hotel

If you wish to apply for this vacancy please send your CV to H5309-HR1@accor.com


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