Waiting on Team Members – 30 James Street

Liverpool

Competitive--******Part-Time

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The fastest growing, most exciting company in Liverpool is in search of new talent. If you’re hard working, ambitious and full of Signature spirit, Signature Careers would love to hear from you.

Signature Living is the company behind Liverpool’s award-winning 30 James Street Hotel – Home of the Titanic. A Grade II* listed venue in the heart of the city, this spectacular building boasts a rich maritime history.

Only moments from Liverpool’s world-famous waterfront, you’d be working in a first-class location, surrounded by famous landmarks, the bustling business district and leading bars and restaurants.

So, if you’d like to jump on board with the James Street team, get in touch! We promise you’ll enjoy the journey.

Summary

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you can perform well in fast-paced environments, we’d like to meet you.

Responsibilities

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, order slips or by memorization

Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

Requirements

Proven work experience as a Waiter or Waitress

Hands-on experience with cash register and ordering information system

Basic math skills

Attentiveness and patience for customers

Excellent presentation skills

Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Active listening and effective communication skills

Team spirit

Flexibility to work in shifts

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