4 months ago
Our Lounges team serve our amazing Afternoon Teas and bar menu to guests in the historic Mansion part of The Grove. In the evenings this is where guests come to relax after dinner, sampling our bespoke cocktail menu.
The team have a genuine passion for customer service and a knowledge of the variety of teas and other beverages that we offer. They offer personal and thoughtful touches, taking the time to listen to the needs of our guests, making suggestions and recommendations on the drinks that they might enjoy, all the while building natural rapport with them.
It’s important that you have a great command of the English language and a flexible attitude to working hours – the Lounges are open for breakfast, lunch and dinner, 7 days a week so this role will require you to cover all shifts. We also need you to be over 18 years old in order that you can serve alcoholic drinks as part of the role.
The Grove is one of three prestigious hotels operated by Ralph Trustees, a family-owned independent hotel group. We are a spectacular 5 star destination and resort, offering our guests a slice of tranquillity and calm, away from the stresses of everyday life.
Across our 300-acre estate, we offer a range of mouth-watering dining experiences, outdoor activities (including our famed Golf course, Walled Garden and beach) and an indulgent award-winning spa, gym and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.
Why join us?
Aside from the personal touches that come with working in a family-run business, we also offer a range of fantastic benefits that are designed to make you feel valued and appreciated as an important member of our team:
* The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
* A staff canteen with a free meal during your shift
* A subsidised shuttle bus from Watford town centre
* Generous discounts for you and your family/friends on stays with the hotel
* Access to subsidised staff accommodation (if required)