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18 days ago
only 10 days until close

Team Member/ Guest Service Assistant


Redefine BDL
Location: Epsom
Job type: Permanent
Sector: Kitchen and Catering
Category: Waiting Staff Jobs
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At Holiday Inn Express Epsom Downs we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant has become available at Holiday Inn Express Epsom Downs. Reporting into the Deputy Manager, you will be responsible for reception duties, bar service and general guest enquiries and customer service. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. There is room for progression within our hotel and we are always striving to help all the team achieve their full potential.

Where Will You Be Working?

Our three-star hotel in Epsom is situated on the grounds of the world famous Epsom Downs Racecourse in the picturesque Surrey countryside, just outside London.

With 120 stylish en-suite bedrooms and a modern purpose built meeting room, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have complimentary WiFi access.

Located within the London commuter belt the hotel has good transport links with direct trains from Epsom Station to London Waterloo and Victoria every 10 minutes. The hotel is a short drive from Heathrow and Gatwick International Airports, 18 miles from Gatwick International and 25 miles from Heathrow. Making the hotel in Epsom ideal for commuting to London.

What's In It For You?

People love to work with Redefine|BDL Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with hotels is preferable but full training is provided.

The Bigger Picture

Holiday Inn Express Epsom Downs is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
At Holiday Inn Express Epsom Downs we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Guest Service Assistant has become available at Holiday Inn Express Epsom Downs. Reporting into the Deputy Manager, you will be responsible for reception duties, bar service and general guest enquiries and customer service. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. There is room for progression within our hotel and we are always striving to help all the team achieve their full potential.

Where Will You Be Working?

Our three-star hotel in Epsom is situated on the grounds of the world famous Epsom Downs Racecourse in the picturesque Surrey countryside, just outside London.

With 120 stylish en-suite bedrooms and a modern purpose built meeting room, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have complimentary WiFi access.

Located within the London commuter belt the hotel has good transport links with direct trains from Epsom Station to London Waterloo and Victoria every 10 minutes. The hotel is a short drive from Heathrow and Gatwick International Airports, 18 miles from Gatwick International and 25 miles from Heathrow. Making the hotel in Epsom ideal for commuting to London.

What's In It For You?

People love to work with Redefine|BDL Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with hotels is preferable but full training is provided.

The Bigger Picture

Holiday Inn Express Epsom Downs is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Apply

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