3 months ago
Guest Service Assistant / Team Member - at the Holiday Inn Express Bridgwater
At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Guest Service Assistant has become available at the NEW Holiday Inn Express Bridgwater. As Guest Service Assistant, responsibilities include, upselling the hotel and local area plus overseeing a busy reception area, you will be dealing with guests checking in/out, enquiries, whilst also having the experience to work in the bar, kitchen and restaurant areas, being flexible within your role supporting any department in line with business demands. Experienced ‘all rounders’ are required!
Where Will You Be Working
A new contemporary hotel with 138 bedrooms, on the outskirts of the historic town of Bridgwater,
The hotel is situated for easy access to the Somerset Coast, Quantock Hills and popular towns like Glastonbury and Taunton, it is a great stop off point before continuing your journey down to Devon or Cornwall.
Just off the M5 motorway J24, Holiday Inn Express® Bridgwater is a 3 miles drive from the city centre, also at the gateway to the South West
What Are We Looking For?
We’re looking for an individual who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.
Also who has;
* Strong focus on customer service.
* Ability to cope under pressure.
* Strongly motivated and ambition-driven.
* Ability to multitask.
* Warm personality.
What’s In It For You?
People love to work with RBH because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
The Bigger Picture
Holiday Inn Express Bridgwater is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!