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6 months ago
Corinthia Hotels
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
We are currently seeking a Switchboard Operator to join Corinthia Hotel London’s front office team. As a Switchboard Operator you will be the first point of contact for our guests and you will be responsible for dealing with all internal and external calls. You will need to be able to answer all calls quickly and efficiently, provide assistance with queries and have excellent customer service skills. You will do all of this with a smile and this will be noticeable in the manner that you speak to our guests. Entry Requirements We are looking for Switchboard Operator that understand what it takes to be the best and preferably with proven success in a similar environment. If you are a team player, keen to learn with a desire to excel, and have outstanding interpersonal and communication skills please do apply. Other skills that will need to be demonstrated include:
 Previous switchboard experience from within a luxury hotel business
 Knowledge of Alcatel telephone system advantageous
 Proficient use of Opera
 Use of Tiger telephone report system
 Exceptional customer care skills
 Empathy for your colleagues
 Ability to work under pressure
 Pride and attention to detail in your work
 The finest personal presentation
 Distinctive, professional and warm personality
 Confidence & professionalism in dealing with high profile clients Benefits include:
 Competitive salary
 28 paid holidays per annum (inc. bank/public holidays)
 Complimentary dry cleaning of uniform
 Complimentary meals on duty
 Discounted Salon, Spa, Food and Beverage and accommodation rates

in London and across the Corinthia Hotels International portfolio
 Online benefits platform with extensive discounts on dining, retail etc.
 Professional learning and development programs
 Extensive recognition programs and length of service awards
 Stakeholder pension entitlement
 Season ticket loan
 Childcare voucher scheme

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