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7 months ago
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Switchboard Operator


Landmark London Hotel
Salary: Competitive salary
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
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Switchboard Operator

The Landmark London is recruiting for a Switchboard Operator.

Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary

28 days paid holiday, including bank holidays (Increased holiday entitlement with length of service)

• Free dry cleaning for uniforms

• Free meals whilst on duty

• Health checks and life assurance cover - death in service scheme

• Long service awards

• 50% discount in our outlets (including sister properties)

• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)

• Recommend a Friend scheme

• Season ticket loan and cycle to work scheme

• Discretionary Hotel Sick Pay after 6 months of service

• Employee Assistance Programme

• Annual Staff Party / GEM Recognition Scheme

• Landmark Development Academy & Sponsorship towards college course fees - conditions apply

• The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Switchboard Operator, to join our Front Office. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Switchboard Operator, your main duties will include:

• To answer all incoming calls within three rings using the Landmark London's Standards of Etiquette.

• To report to work on time, meeting the Landmark London's grooming and dress guidelines.

• To set up the workstation with Daily Event Sheet and message pad.

• To have complete knowledge of the hotel and its facilities, knowledge of other hotels, as well as, knowledge of what events are taking place within the hotel and the city.

• To keep the PBX area clean and orderly at all times.

As a Switchboard Operator, you will be required to work 40 hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Switchboard Operator will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated

• Integrity – I will deliver what I promise to deliver

• Continuous Improvement – I will actively seek out opportunities for improvement and take action

• Fun – I will bring positive energy to support a happy environment

• Team Work – I will effectively cooperate with team members in order to achieve shared goals together.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has been awarded with Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

Details

Salary

Competitive salary

Schedule

Full Time

Experience

Minimum 2 years of experience

Location

Marylebone Rd, Marylebone, London NW1 6JQ, UK

Category

Hotel Fine

Cuisine

British

required skills

Fluent in English

Customer Service

Telephone Handling

By applying you confirm you have these skills.

Apply
Switchboard Operator

The Landmark London is recruiting for a Switchboard Operator.

Are you passionate about world class service and you would like to start or continue your career in one of the Leading Hotels of the World?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary

28 days paid holiday, including bank holidays (Increased holiday entitlement with length of service)

• Free dry cleaning for uniforms

• Free meals whilst on duty

• Health checks and life assurance cover - death in service scheme

• Long service awards

• 50% discount in our outlets (including sister properties)

• Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)

• Recommend a Friend scheme

• Season ticket loan and cycle to work scheme

• Discretionary Hotel Sick Pay after 6 months of service

• Employee Assistance Programme

• Annual Staff Party / GEM Recognition Scheme

• Landmark Development Academy & Sponsorship towards college course fees - conditions apply

• The Landmark Choir

ABOUT THE ROLE

We are currently looking for a passionate Switchboard Operator, to join our Front Office. This is a fantastic opportunity to join a friendly and welcoming team on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Switchboard Operator, your main duties will include:

• To answer all incoming calls within three rings using the Landmark London's Standards of Etiquette.

• To report to work on time, meeting the Landmark London's grooming and dress guidelines.

• To set up the workstation with Daily Event Sheet and message pad.

• To have complete knowledge of the hotel and its facilities, knowledge of other hotels, as well as, knowledge of what events are taking place within the hotel and the city.

• To keep the PBX area clean and orderly at all times.

As a Switchboard Operator, you will be required to work 40 hours per week, on a shift rota.

WHO WE ARE LOOKING FOR

The ideal candidate for this position as Switchboard Operator will demonstrate the following company values:

• Respect – I will treat others as I would like to be treated

• Integrity – I will deliver what I promise to deliver

• Continuous Improvement – I will actively seek out opportunities for improvement and take action

• Fun – I will bring positive energy to support a happy environment

• Team Work – I will effectively cooperate with team members in order to achieve shared goals together.

ABOUT THE COMPANY

The Landmark London is a proud member of the Leading Hotels of the World and has recently been recognised as one of the Sunday Times top 10 Best Companies to work for in the UK in 2019.

The Landmark London is a three-time winner of ‘Visit London's Best Hotel in London’ award and currently has been awarded with Platinum status in the ‘Investors in People’ accreditation.

We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.

Details

Salary

Competitive salary

Schedule

Full Time

Experience

Minimum 2 years of experience

Location

Marylebone Rd, Marylebone, London NW1 6JQ, UK

Category

Hotel Fine

Cuisine

British

required skills

Fluent in English

Customer Service

Telephone Handling

By applying you confirm you have these skills.

Apply
Apply

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