6 days ago
We have an exciting opportunity for a Starbucks Manager to join our brand new hotel in Bristol, where you will receive a competitive salary plus amazing benefits which include FREE parking, FREE membership to our state of the art gyms, excellent holiday allowance as well as discounted food & beverage and stays in our hotels.
As our Starbucks Manager you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a warm, personable nature and a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.
As manager of the Starbucks Team you will:
Define and execute a local sales and marketing strategy and business plan for the year and monitor progress on the delivery of the strategy operationally and also through the P&L.
Ensure brand standards are delivered consistently using appropriate training resources tools and audit measures in the Starbucks toolkit.
* Foster a culture of passion for food and beverage knowledge, conduct tastings in order to maximise sales.
Plan and cost local marketing activity events to ensure they achieve an appropriate return on investment
Create engagement in the food and beverage strategy, keep all stakeholders up to date with what is coming up through the Starbucks managers meetings
Share experience and personal passion to lead and embed a strong development and culture where training and development is consistently high priority.
Recruit team members who embody the role model descriptions of the high performance behaviours.
Review wage cost and ensure staffing levels are at the appropriate levels to drive conversion.
Ensure stock is kept to the correct par levels are in line with specification.
Work effectively with other departments within the hotel
Role model the five high performance behaviours.
Why choose us?
We operate at the luxury/lifestyle end of the market with typically 110/160 bedrooms. Each of our hotels is equipped with fantastic leisure and dining facilities. They also have a Starbucks, meeting rooms and conference facilities. We work towards the highest levels of guest satisfaction; as such you will be part of an award winning team who deliver amazing hospitality constantly. As an expanding company with new hotels in the pipeline we are in a unique position to offer fantastic career progression backed up by training and development at every step of the way.
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Village Hotels is the place for you.
Our values and behaviours (inspirational, driven, commercial, detailed and resilient) demonstrate our passion for giving our guests an excellent experience and our staff the best career opportunities.
Apply now to be our Starbucks Manager