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17 days ago
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Spa Receptionist


Ralph Trustees
Salary: £19,425 per annum plus hotel benefits
Location: Watford
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
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We are seeking a welcoming and customer focused Receptionist to join our ultra-professional front of house team in our award-winning Sequoia Spa. As one of the first people our members and guests meet, it is of paramount importance that they are wowed by a knowledgeable team offering a smooth check in and useful information about the facilities and treatments.

The ideal candidate will excel at creating a fantastic customer experience for guests and members, whether that is face to face, on the telephone or by email, enjoy working as part of a team, take pride in their personal presentation and have a can-do attitude to support the daily spa operation

Please be aware that this is a permanent, full-time role. It involves shift work on a rota basis. Typical shifts would be early (6am - 2:30pm), middle shifts, or late shifts (1:30pm - 10pm).

About Us

The Grove is one of three prestigious hotels operated by Ralph Trustees, a family owned hotel group. We are a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

Why join us?

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

* The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
* A staff canteen with a free meal during your shift
* A subsidised shuttle bus from Watford town centre
* Generous discounts for you and your family/friends on stays with the hotel
* Subsidised staff accommodation (if required)
We are seeking a welcoming and customer focused Receptionist to join our ultra-professional front of house team in our award-winning Sequoia Spa. As one of the first people our members and guests meet, it is of paramount importance that they are wowed by a knowledgeable team offering a smooth check in and useful information about the facilities and treatments.

The ideal candidate will excel at creating a fantastic customer experience for guests and members, whether that is face to face, on the telephone or by email, enjoy working as part of a team, take pride in their personal presentation and have a can-do attitude to support the daily spa operation

Please be aware that this is a permanent, full-time role. It involves shift work on a rota basis. Typical shifts would be early (6am - 2:30pm), middle shifts, or late shifts (1:30pm - 10pm).

About Us

The Grove is one of three prestigious hotels operated by Ralph Trustees, a family owned hotel group. We are a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

Why join us?

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

* The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
* A staff canteen with a free meal during your shift
* A subsidised shuttle bus from Watford town centre
* Generous discounts for you and your family/friends on stays with the hotel
* Subsidised staff accommodation (if required)
Apply on company site

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