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26 days ago
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Spa Manager


Rosewood Hotels
Location: UK
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
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Discover your Calling!

At Rosewood, Relationship Hospitality. It’s in our genes - a natural desire to deliver meaningful and heartfelt experiences. “It’s a calling”. At Rosewood Hotel Group we work instinctively and from the heart to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships.

Here, we do what we were born to do.

We are looking for a is hiring for Spa Manager of Sense®, a Rosewood Spa at Rosewood Hotel Georgia.

Come join Canada’s Best Hotel Spa in Canada, as recognized by World Spa Awards in 2020, and a Forbes Five-Star hotel for nine consecutive years!

Position Overview: The Spa Manager is responsible for all aspects of the spa operations - guest treatments, services and relations, staff training and management, facility maintenance, budgeting, marketing and promotion of the spa.

Key Responsibilities & Duties:

* provide dynamic service to ensure guests/visitors are “wowed” by Sense®, a Rosewood Spa at Rosewood Hotel Georgia.

* uphold highest standards in health and safety in all spa areas and operations – front and back of house, treatment/locker/change rooms, pool, gym, etc..

* embody Rosewood Relationship Hospitality by setting good example of professional appearance, etiquette, dedication, attention to internal and external guests.

* identify, design and create spa experiences in beauty, wellness and fitness, in keeping with Rosewood’s brand standard, at the same time maximize revenue potential.

* stay current on industry standards, best practices and trends, and develop spa menus and treatment protocols for leading edge services, treatments and therapies.

* ensure spa team leaves guests with a lasting impression by treating all guests with the utmost courtesy and providing personalized and friendly service.

* recruit, train, coach, motivate and manage team of receptionist, coordinator, attendants, and therapists, etc..

* identify and assess needs of team and invest in their career development and growth that supports Rosewood’s vision and values.

* develop, implement, evaluate and continual improve standards of operation for the spa.

* develop spa budgets and revenue forecasts. Make recommendations in capital investment, product lines, revenue streams.

* develop marketing strategies, promotions, packages.

* review daily business levels, anticipate demands and execute action plans.

* provide reports on the performance of spa.

* perform management and administrative duties, such as inventory, storage, equipment maintenance, team schedule, payroll,

* coordinate with contractors (therapists, personal trainers, etc.) to ensure service availability and the highest level of guest experience.

* Other duties and projects as assigned.
Discover your Calling!

At Rosewood, Relationship Hospitality. It’s in our genes - a natural desire to deliver meaningful and heartfelt experiences. “It’s a calling”. At Rosewood Hotel Group we work instinctively and from the heart to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships.

Here, we do what we were born to do.

We are looking for a is hiring for Spa Manager of Sense®, a Rosewood Spa at Rosewood Hotel Georgia.

Come join Canada’s Best Hotel Spa in Canada, as recognized by World Spa Awards in 2020, and a Forbes Five-Star hotel for nine consecutive years!

Position Overview: The Spa Manager is responsible for all aspects of the spa operations - guest treatments, services and relations, staff training and management, facility maintenance, budgeting, marketing and promotion of the spa.

Key Responsibilities & Duties:

* provide dynamic service to ensure guests/visitors are “wowed” by Sense®, a Rosewood Spa at Rosewood Hotel Georgia.

* uphold highest standards in health and safety in all spa areas and operations – front and back of house, treatment/locker/change rooms, pool, gym, etc..

* embody Rosewood Relationship Hospitality by setting good example of professional appearance, etiquette, dedication, attention to internal and external guests.

* identify, design and create spa experiences in beauty, wellness and fitness, in keeping with Rosewood’s brand standard, at the same time maximize revenue potential.

* stay current on industry standards, best practices and trends, and develop spa menus and treatment protocols for leading edge services, treatments and therapies.

* ensure spa team leaves guests with a lasting impression by treating all guests with the utmost courtesy and providing personalized and friendly service.

* recruit, train, coach, motivate and manage team of receptionist, coordinator, attendants, and therapists, etc..

* identify and assess needs of team and invest in their career development and growth that supports Rosewood’s vision and values.

* develop, implement, evaluate and continual improve standards of operation for the spa.

* develop spa budgets and revenue forecasts. Make recommendations in capital investment, product lines, revenue streams.

* develop marketing strategies, promotions, packages.

* review daily business levels, anticipate demands and execute action plans.

* provide reports on the performance of spa.

* perform management and administrative duties, such as inventory, storage, equipment maintenance, team schedule, payroll,

* coordinate with contractors (therapists, personal trainers, etc.) to ensure service availability and the highest level of guest experience.

* Other duties and projects as assigned.
Apply on company site

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