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18 days ago
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Spa Manager


Principal
Location: Gloucestershire
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
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De Vere Tortworth Court

We are delighted that we will be opening again soon, we are looking forward to meeting colleagues to join us!

Following a multi-million pound refurbishment, De Vere Tortworth Court certainly looks its best and it really is a brilliant time to join our team. We can offer a fantastic range of opportunities and development in our departments including the restaurant and bars teams, housekeeping, conference and events, wedding, kitchen, leisure, front of house and maintenance to name just a few.

Working at Tortworth Court means you’ll have the opportunity to be involved in some brilliant events like summer tepee festivals, wedding fairs, specialist fireworks displays, charity events and corporate launch parties. And because we know our team is special, we like to surprise and delight colleagues with birthday and long service celebrations, doughnut days, pizza days, and fun colleague activities such as games, tea parties and treat days.

Spa Manager

What is the main purpose of the role?

With the ultimate aim of customer care and satisfaction, you will be responsible for setting, monitoring and controlling consistently high standards across all areas of the Leaf Spa. You’ll ensure budgets are met with regards to membership and treatment levels, take responsibility for planning and organising the day to day operation and handle any guest queries and complaints efficiently to ensure total guest satisfaction is achieved.

As the Spa Manager, you will ensure a good induction is in place and oversee the training for new starters as well as the on-going training for existing colleagues to develop a well-motivated and dedicated team who are devoted to providing a first class customer experience.

The Ideal Candidate

To be successful in this role you need to be able to demonstrate management experience alongside a Level Two Gym Instructor qualification as a minimum requirement or Level 3 Beauty Therapy qualificatsion. We are looking for someone with great communication skills and the right management style to motivate and inspire their team.

Benefits:

* £27,500 per annum

* 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
De Vere Tortworth Court

We are delighted that we will be opening again soon, we are looking forward to meeting colleagues to join us!

Following a multi-million pound refurbishment, De Vere Tortworth Court certainly looks its best and it really is a brilliant time to join our team. We can offer a fantastic range of opportunities and development in our departments including the restaurant and bars teams, housekeeping, conference and events, wedding, kitchen, leisure, front of house and maintenance to name just a few.

Working at Tortworth Court means you’ll have the opportunity to be involved in some brilliant events like summer tepee festivals, wedding fairs, specialist fireworks displays, charity events and corporate launch parties. And because we know our team is special, we like to surprise and delight colleagues with birthday and long service celebrations, doughnut days, pizza days, and fun colleague activities such as games, tea parties and treat days.

Spa Manager

What is the main purpose of the role?

With the ultimate aim of customer care and satisfaction, you will be responsible for setting, monitoring and controlling consistently high standards across all areas of the Leaf Spa. You’ll ensure budgets are met with regards to membership and treatment levels, take responsibility for planning and organising the day to day operation and handle any guest queries and complaints efficiently to ensure total guest satisfaction is achieved.

As the Spa Manager, you will ensure a good induction is in place and oversee the training for new starters as well as the on-going training for existing colleagues to develop a well-motivated and dedicated team who are devoted to providing a first class customer experience.

The Ideal Candidate

To be successful in this role you need to be able to demonstrate management experience alongside a Level Two Gym Instructor qualification as a minimum requirement or Level 3 Beauty Therapy qualificatsion. We are looking for someone with great communication skills and the right management style to motivate and inspire their team.

Benefits:

* £27,500 per annum

* 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
Apply on company site

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