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26 days ago
Salary: Competitive
Location: Cumbria
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
Skills Required


people skills

good communicator


An approachable and enthusiastic Spa/Leisure Receptionist wanted to provide the warmest of welcomes

We're looking for a Spa/Leisure Receptionist to be the public face of our spa, working in a busy, vibrant environment and ensuring all of guests receive the warmest of welcomes.

Your day to day;

* Greeting everyone of our guests with a welcoming smile

* Providing the highest level of hospitality

* Upselling of treatments, products and other facilities

* Informing the guests of the spa’s facilities, offering advice and assistance when necessary

* Ensuring spa procedures are followed

Who are we looking for?

You could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

* A competitive salary, negotiable dependent on experience

* 28 days annual leave (rising to 33 days after 5 years)

* Health cash plan

* Generous employee discounts

* Life assurance

* Bespoke training programmes accessible to all

* An engaging & supportive work environment

North Lakes Hotel & Spa is ideally placed at the gateway to the Lake District National Park, near Penrith, so as you might expect it welcomes guests from around the world. It is a four-star property that has developed a strong reputation among leisure and business guests, with 84 guest rooms, 11 meeting rooms, restaurant, bar and spa it's a busy place to work. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high quality service in a welcoming environment.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?

Your place in our world

Spa Manager

Spa/Leisure Receptionist

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