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about 1 year ago
Alexander Hotels
Salary: £18,000- £20,400
Location: West Sussex
Job type: Permanent
Sector: Leisure
Category: Spa, Golf and Fitness staff Jobs
A truly luxurious Utopia Spa awaits you at the 5 Star Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

We have 25 treatment rooms including 3 double treatment rooms, a selection of relaxation lounges. Our private Zen garden features a barrel sauna and outdoor hot tub. Private hot tubs are also available to hire.

Inside guests can lounge by the pool, melt away under the monsoon showers or plunge into the hydrotherapy pool.

A state of the art gym, tennis court, putting green, bike hire, trekking trail and garden games are also provided.

Our 35 therapists are selected to provide the very best treatments in this top class environment, supported by a Spa Reception team and our experienced Spa Manager Beth. We provide the perfect place for you to provide the best service and to further develop your spa career.

And working in the Spa doesn’t mean working every weekend, we will offer you alternate weekends off so you get some relaxation time too!

Main Duties

* Offering a full range of technical face and body treatments during your shift
* Meeting and greeting the client on arrival
* Completing client consultation cards/information
* Taking the guest through the customer journey
* Explaining the treatment to be performed
* Ensuring the treatment is offered to the clients requirements
* Discussing retail products and beauty regime to enhance guests experience following their treatment
* Offering refreshments in the relaxation area on conclusion of the treatment
* Liaising with Spa Receptionists to ensure correct billing


Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
40 hrs over 5 days with every other weekend off
NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
Must have completed 2 years practical experience since qualifying
Completion of a trade test with the Spa Manager prior to recruitment


Salary & Benefits

£18,000- £20,400

· 4 weeks holiday
· 8 Bank holidays
· Free car parking
· Employee uniform
· Attendance bonus, retail commission, retail bonus

You will also receive a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday


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