about 1 month ago
At Holiday Inn Express Barrow in Furness we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Senior Night Guest Service Assistant has become available at the Holiday Inn Express Barrow in Furness. Reporting into the Night Guest Service Supervisor, you will be responsible for providing exceptional expeirences for our guests, making them feel comfortable and at home, as well as leading a team of great individuals. The successful applicant for this role will be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
The position will support the supervisor in managing a team of 2 whilst leading the operation of the hotel during the hours of 10.45pm to 07:15am. The role will involve using the propery management computer system to audit the accounts of that day, as well as serve the needs of guests. Kitchen experience would be preferred as it is the responsibility of the Nights team to set up breakfast service as well as the 24 hour hotel menu. Although training will be provided, this is a role which requires the individual to be an "all rounder" and someone who is passionate, self motivated and enjoys working in a busy environment.
This role will involve covering Duty Management shifts in the absence of the Night Guest Service Supervisor.
Where Will You Be Working?
The Holiday Inn Express Barrow in Furness hotel is located in Barrow's town centre and is just a 3 minute drive to the main BAE systems main plant. We have 127 bedrooms where guests can sleep soundly in the brand new modern rooms, price includes a complimentary breakfast with hot items. The hotel makes a convient buisness venue with 3 well-equiped conference rooms and complimentary wi-fi.
What's In It For You?
People love to work with RBH because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There's open, clear communication from the top
* We've got great career development opportunities
* There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a hotel is preferable but full training is provided.
The Bigger Picture
Holiday in Express Barrow In Furness is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!