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12 days ago
only 17 days until close

Security Officer (Full/Part Time)


Rosewood Hotels
Location: UK
Job type: Permanent
Sector: Maintenance
Category: Security Jobs
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OVERVIEW/BASIC FUNCTION:

* Provides our guests with 5-star ultra-luxury customer service thriving to go the extra mile at all times by being intuitive, refined and engaging

* Handles all guest interactions with the highest level of hospitality and professionalism; resolves customer complaints; assist customers with inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

*

Reports all discrepancies, complaints or important information to supervisor or appropriate personnel that will aid in high-level guest satisfaction.

*

Dispatch and assist with all Security requests and calls to respond to alarms, Investigate Disturbances, and suspicious behavior.

*

Monitor employee Entrance /Loading dock & check in contractors /vendors & visitors

*

Generate clear concise reports relating to thefts, internal/external guest injuries, damaged property, unusual occurrences and normal patrolling results.

*

Patrol the interior, exterior and perimeter of property via foot and cart to preserve order and protect property and assets in different environmental situations.

*

Monitor phones and answer general inquiries and L&F to guests.

*

Provide basic First Aid. CPR when needed.

*

Maintain professional attitude when handling any crises.

*

Be able to work with minimal supervision

*

Maintain confidentiality of guest information and pertinent hotel data.
OVERVIEW/BASIC FUNCTION:

* Provides our guests with 5-star ultra-luxury customer service thriving to go the extra mile at all times by being intuitive, refined and engaging

* Handles all guest interactions with the highest level of hospitality and professionalism; resolves customer complaints; assist customers with inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

*

Reports all discrepancies, complaints or important information to supervisor or appropriate personnel that will aid in high-level guest satisfaction.

*

Dispatch and assist with all Security requests and calls to respond to alarms, Investigate Disturbances, and suspicious behavior.

*

Monitor employee Entrance /Loading dock & check in contractors /vendors & visitors

*

Generate clear concise reports relating to thefts, internal/external guest injuries, damaged property, unusual occurrences and normal patrolling results.

*

Patrol the interior, exterior and perimeter of property via foot and cart to preserve order and protect property and assets in different environmental situations.

*

Monitor phones and answer general inquiries and L&F to guests.

*

Provide basic First Aid. CPR when needed.

*

Maintain professional attitude when handling any crises.

*

Be able to work with minimal supervision

*

Maintain confidentiality of guest information and pertinent hotel data.
Apply on company site

Email me jobs relevant to my job search

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