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about 1 year ago
Hotel Cafe Royal
Location: London
Job type: Permanent
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
Reporting to the Director of Sales with close daily liaison and support from Sales Co-ordinator, you will gain exposure to the sales function for this busy multi-outlet hotel. You will provide administrative and office support mainly to our sales managers in order to promote and sell our hotel facilities and services in the most engaging and informative way to our domestic and international clientele and associated business partners. In your role you will develop a general awareness of the Café Royal Sales plan, strategy and market segments and support the sales managers in achieving key business objectives.

You will assist with various tasks including, but not limited to:

* Researching via the internet, databases and local area walks in order to generate potential accounts for the sales managers to target

* Establishing contact and following up all sales account leads or suspect accounts generated from arrivals lists, database research, road shows, sales blitzes and general research

* Ongoing competitors research and competitors’ offer check

* Company/client research as required in order to help the sales managers prepare them for sales calls, client visits, site visits and familiarisation trips

* Assist with daily administration tasks and coordination of the office

* Conducting and participating in client show rounds, familiarisation trips and sales events hosted at Café Royal

* Provide guests, agents and clients of Café Royal with accurate and relevant information on all Café Royal event rooms and spaces, rates, packages, facilities and services

Your profile:

* A natural elegance for providing a luxurious level of service that is personalised, confident and calm

* Graduated with a hotel/hospitality degree, with impressive academic results

* A proven background of work experience in hotel operations ideally in a large 5 star luxury establishment

* Minimum intermediate skills in the Microsoft package including Word, Powerpoint and Excel

* Your grooming should be immaculate and communication skills exceptional, in order to flawlessly connect with colleagues and clients from all over the world – a fluent level of spoken and written

Your benefits:

* Competitive salary

* Complimentary meals on duty in our colleague restaurant

* Complimentary laundering of work attire

* Extensive accommodation discounts including access to friends and family rates, not only in London but also at our sister properties in Paris and Amsterdam

* Food & Beverage discounts in our restaurants and spa discounts in Akasha

* Extensive training & development opportunities, including workshops and e-learning

* Discount card for shopping and dining in the Regent Street area

* Membership of group life assurance and pension schemes

* Regular subsidised social and wellbeing events, such as yoga, kick-boxing, sushi making with our Laurent sushi chefs, pub quiz, back therapy, chiropody, Apple workshops and flower arranging with our in-house florists

* Opportunity to be a part of one of London’s foremost 5* hotels – already a member of ‘Leading Hotels of the World – and part of the wider group of hotels, The Set

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

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