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21 days ago
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Safety & Security Team Member


GLH Hotel Management
Location: London
Job type: Permanent
Sector: Maintenance
Category: Security Jobs
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The responsibility of Safety & Security Team Member is to safeguard the hotel property, our guests, staff and all associated property. To work as part of the Front of House team to provide an efficient and professional security service. Job Responsibilities: Maintains a presence in public areas and identifies any suspicious persons or objects Has a good awareness of relevant security regulations, carries out statutory requirements of these regulations and ensures records kept as necessary Administers, maintains and monitors the CCTV system, supplying copies of DVD incidents to the Police when required Oversees and maintains the Guest key system and guest safes Attends and reacts to all Fire Alarms and plays a leading role during any investigations or evacuations of the Hotel Assist in all searches for suspect devices and investigates any reports of suspect items, bags or objects Investigates all accidents, incidents and crimes or suspected crimes as appropriate Ensures that colleagues follow company policies relating to smoking and drinking alcohol and reports any infringements of policy to the hotel management Reacts to all emergencies and takes appropriate action in respect of police, fire and local authorities or otherwise Reports all security, health and safety and fire hazards taking whatever action is possible to eliminate risks to persons and property Assists with Contractors requiring out of hours access in respect of Banqueting function set-ups/set breakdowns and maintains casual observation in respect of equipment associated with these events Carries out a correct and efficient handover at the start or end of a shift and informs Safety and Security Team Leader of any incidents and events which may require further enquiry Handles situations discreetly and without a resort to force, showing politeness and restraint at all times Maintains the accuracy of daily Security Log and Security Reports and required by the Safety and Security Team Leader

What we look for

We would love to hear from you if: You have a genuine passion for the hospitality industry and for delivering exceptional customer service You have a fantastic personality and love helping to create great experiences • Smart, Fit, Confident. Reliable, honest • People person who is approachable. • People person who is fair, understanding and acts with empathy. • A checkable 10yr employment or educational history • Literacy in ENGLISH both oral and written • Team Player who understands the commitment and reliability the role will involve in shift work. • First Aider • Sound Knowledge of PACE- Police & Criminal Evidence Act (what is it?) • Sound knowledge of Health & Safety Requirements. • Ability to manage and coordinate any emergency incident which may occur in a calm & professional manner • Ability to manage and complete a full and concise investigation including the compilation and preservation of evidence. • Ability to complete a full and concise incident/accident report • Ability to take statements from key witnesses within the requirements of PACE • Computer Literate • Communication Skills

What's in it for you?

* 20 days holiday plus 8 Bank Holidays

* Discounted rates on hotel rooms, food and drink across the glh group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Long Service Awards

* Pension and Healthcare Schemes

* Generous recommend a friend scheme

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Wonderful Person of the month scheme with cash prizes

* Childcare vouchers

* Staff refreshments on shift
The responsibility of Safety & Security Team Member is to safeguard the hotel property, our guests, staff and all associated property. To work as part of the Front of House team to provide an efficient and professional security service. Job Responsibilities: Maintains a presence in public areas and identifies any suspicious persons or objects Has a good awareness of relevant security regulations, carries out statutory requirements of these regulations and ensures records kept as necessary Administers, maintains and monitors the CCTV system, supplying copies of DVD incidents to the Police when required Oversees and maintains the Guest key system and guest safes Attends and reacts to all Fire Alarms and plays a leading role during any investigations or evacuations of the Hotel Assist in all searches for suspect devices and investigates any reports of suspect items, bags or objects Investigates all accidents, incidents and crimes or suspected crimes as appropriate Ensures that colleagues follow company policies relating to smoking and drinking alcohol and reports any infringements of policy to the hotel management Reacts to all emergencies and takes appropriate action in respect of police, fire and local authorities or otherwise Reports all security, health and safety and fire hazards taking whatever action is possible to eliminate risks to persons and property Assists with Contractors requiring out of hours access in respect of Banqueting function set-ups/set breakdowns and maintains casual observation in respect of equipment associated with these events Carries out a correct and efficient handover at the start or end of a shift and informs Safety and Security Team Leader of any incidents and events which may require further enquiry Handles situations discreetly and without a resort to force, showing politeness and restraint at all times Maintains the accuracy of daily Security Log and Security Reports and required by the Safety and Security Team Leader

What we look for

We would love to hear from you if: You have a genuine passion for the hospitality industry and for delivering exceptional customer service You have a fantastic personality and love helping to create great experiences • Smart, Fit, Confident. Reliable, honest • People person who is approachable. • People person who is fair, understanding and acts with empathy. • A checkable 10yr employment or educational history • Literacy in ENGLISH both oral and written • Team Player who understands the commitment and reliability the role will involve in shift work. • First Aider • Sound Knowledge of PACE- Police & Criminal Evidence Act (what is it?) • Sound knowledge of Health & Safety Requirements. • Ability to manage and coordinate any emergency incident which may occur in a calm & professional manner • Ability to manage and complete a full and concise investigation including the compilation and preservation of evidence. • Ability to complete a full and concise incident/accident report • Ability to take statements from key witnesses within the requirements of PACE • Computer Literate • Communication Skills

What's in it for you?

* 20 days holiday plus 8 Bank Holidays

* Discounted rates on hotel rooms, food and drink across the glh group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Long Service Awards

* Pension and Healthcare Schemes

* Generous recommend a friend scheme

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Wonderful Person of the month scheme with cash prizes

* Childcare vouchers

* Staff refreshments on shift
Apply on company site

Email me jobs relevant to my job search

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