8 months ago
Hotel/Office/Restaurant: Park Plaza County Hall London
Type of employment: Part-time
Level: Team member
Date posted: 07/11/2019
Closing date: 05/05/2020
Love providing great service and being part of uplifting moments? Take the next step in your Food & Beverage career with us as a Night Room Service We can’t stop winning awards! From Talent Development to Excellence in Careers we are showing the hospitality sector just how much of a great place to work we are. And now, to top-it off, we have won the AA “Large Hotel Group of the Year”! Join us now, for an award-winning career. Park Plaza. Be part of it.
Description of the Company:
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.
Main role and objectives:
As our Room Service Waiter/Waitress you will ensure the efficient operation of the room service department when on duty, providing the highest levels of service and quality.
* Provide inspirational service to our guests by being attentive to their needs, flexible and proactive.
* Deliver guests orders received to the correct standard as per manual.
* Ensure calls are answered promptly and to the correct standards
* Ensure you have a knowledge of food and beverage service techniques, menus, drinks lists and specialities offered
* Checking / Refilling the mini bar
What we are looking for:
* Someone who is passionate about exceeding guest expectations
* Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
* Someone who enjoys working in a fast paced team environment
* 50% Food and Beverage discount in all Park Plaza restaurants
* Employee and Friends & Family rates for room reservation
* Learning and Development opportunities
* Pension Scheme
* Free ‘Inspiring Stay’ in a Park Plaza hotel
* Meals on duty
* Additional discounts & benefits through our online Perks Scheme
* Earn extra cash through our online Perks Scheme
From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.