Restaurant Supervisor – Alma De Cuba

Restaurant Supervisor – Alma De Cuba

Liverpool

Competitive--******Full-Time--******31st May 2019

If you think you have what it takes to work in a truly amazing venue then please apply

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Alma De Cuba with its towering pillars and magnificent chandeliers blended with a knowledgeable, friendly and welcoming staff force make it a great place to work.

If you think you have what it takes to work in a truly amazing venue then please apply

RESPONSIBILITIES

Signature Livings restaurant managers and supervisors maintain the reputation and ethos of our unique venues as well as keeping a firm grasp on profitability and a creative flare. The ideal supervisor must coordinate a variety of activities, and are responsible for the business performance, quality standards and health and safety of the restaurant. Their key aims are to combine strategic planning and day-to-day activities and make the overall guest experience a one to never forget.

THE JOB ROLE CONSISTS OF

* Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish assisting the manager where possible

* Creates a positive team atmosphere among Team Members.

* Maintains records of staff periodic manner and operating costs.

* Provides feedback and coaching to the Team regularly.

* Understands building capability through Cross training

* Sets high standards for appropriate team behaviour on shift.

* Works with food and beverage staff to ensure proper food presentation and proper food-handling procedure.

* Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.

* Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.

* Arrange for maintenance and repair of equipment and other services.

* Ensures new products are executed properly following roll-out.

* Is capable of handling irate customers with a friendly/calm attitude.

* Ensures product quality and great service.

* Shows enthusiasm about guest within the restaurant.

* Familiar with social media platforms, TripAdvisor, Facebook, Instagram.

* Shifts priorities and goals as work demands change.

* Priorities tasks effectively to ensure most important tasks are completed on time.

* Delegates and follows-up effectively.

* Seeks, listens and responds to Guest feedback.

THE IDEAL CANDIDATE WILL HAVE

* Strong communication and interpersonal skills

* The ability to think on your feet and take initiative

* Tact and diplomacy

* Teamworking skills

* The ability to lead and motivate staff

* Administrative ability and IT literacy

* Numeracy and financial skills to manage a budget

* An appreciation of customer expectations and commercial demands

* Stamina and the ability to work under pressure

* A well-organised approach to work

* Flexibility and the ability to solve problems in a pressurised environment

* Customer-facing experience

* Experience in improving service delivery

* Drive and determination to improve standards and profitability.

* Hospitality management background

Apply for this position

* Restaurant Supervisor - Alma De Cuba
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