about 1 month ago
Reservations Supervisor – Ibis Styles Glasgow Centre George Square
Aye so we’re ibis Styles on Miller Street and we have been smashing from the get go!
We are currently number 3 on Trip Advisor in Glasgow and number 2 within the Ibis Styles platform. So let's be honest, you're gonna need to be pretty awesome to join our management team.
So you think you can walk the walk?
We are looking for a Reservations Supervisor, someone savvy when it comes to all things rooms. Main tasks include preparing morning reports, replying to guest emails, working with the reception team to ensure all guest requests are met, working with the Revenue and Sales Manager to ensure all group requests are managed and contracted and the rates are adjusted daily in line with pickup.
The ideal candidate will have experience in a hotel environment, a brilliant eye for detail, well organised and have excellent customer service skills
Participating in the Duty Management rota is also included in the role
What's In It For You?
People love to work with RBH because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There's open, clear communication from the top
* We've got great career development opportunities
* There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes – to keep you motivated
* Money off high street retailers – hundreds of savings to be had
* Flexible working arrangements because we know your life comes first
* Free meals on duty?(this could easily equate to over £1000 per year saving to you *based on full time hours)
* Pension – as it’s important to save for a later date
* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it
* Training programmes – we want you to be the best you can be
* Tips – a bit extra is always handy
* Cycle to Work Scheme – huge savings on buying a new bike
* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash
The Bigger Picture
RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!