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14 days ago
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Reservations Agent (Part Time)


Principal
Location: Surrey
Job type: Part Time
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
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De Vere Selsdon Estate

The next chapter for De Vere Selsdon Estate is afoot and we are looking for new team members to join us on the journey.

Following a multi-million pound refurbishment, Selsdon Estate now looks incredible and so it is the perfect time to join our team. We offer a fantastic range of opportunities and development in our departments including restaurant & bars, weddings, conference & events, kitchen, leisure, golf and front of house to name just a few.

Working at De Vere Selsdon Estate means you’ll get involved in everything from weddings to corporate meetings and banqueting events. Our team works hard, so we show our appreciation by hosting colleague functions and treats such as family fun days, donut days and welcome gifts on your first day. With excellent training and career development opportunities, your future awaits.

Reservations Agent (Part Time)

What is the main purpose of the role?

As our Reservations Agent, you will contribute to the growth of the rooms and accommodation business, maximising occupancy and revenue, through proactive selling and effectively converting enquiries into sales.

Ensuring all guests and potential guests receive a polite, professional and efficient service will be one of your main responsibilities, and you’ll work with the rest of the hotel team to ensure that all contact with customers and guests transpires to become a reflection of the hotel’s consistent delivery of the highest quality standards of product and service.

The Ideal Candidate

A background in hospitality alongside experience in both group reservations as well as individual reservations is essential. We are looking for someone with strong communication skills who can adapt to changing priorities easily. Knowledge and experience of Opera would also be an advantage.

Benefits:

* A competitive salary

* 28 days holiday each year, (pro-rata), including bank holidays

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
De Vere Selsdon Estate

The next chapter for De Vere Selsdon Estate is afoot and we are looking for new team members to join us on the journey.

Following a multi-million pound refurbishment, Selsdon Estate now looks incredible and so it is the perfect time to join our team. We offer a fantastic range of opportunities and development in our departments including restaurant & bars, weddings, conference & events, kitchen, leisure, golf and front of house to name just a few.

Working at De Vere Selsdon Estate means you’ll get involved in everything from weddings to corporate meetings and banqueting events. Our team works hard, so we show our appreciation by hosting colleague functions and treats such as family fun days, donut days and welcome gifts on your first day. With excellent training and career development opportunities, your future awaits.

Reservations Agent (Part Time)

What is the main purpose of the role?

As our Reservations Agent, you will contribute to the growth of the rooms and accommodation business, maximising occupancy and revenue, through proactive selling and effectively converting enquiries into sales.

Ensuring all guests and potential guests receive a polite, professional and efficient service will be one of your main responsibilities, and you’ll work with the rest of the hotel team to ensure that all contact with customers and guests transpires to become a reflection of the hotel’s consistent delivery of the highest quality standards of product and service.

The Ideal Candidate

A background in hospitality alongside experience in both group reservations as well as individual reservations is essential. We are looking for someone with strong communication skills who can adapt to changing priorities easily. Knowledge and experience of Opera would also be an advantage.

Benefits:

* A competitive salary

* 28 days holiday each year, (pro-rata), including bank holidays

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
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