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17 days ago
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Reservations Agent


Rosewood Hotels
Location: UK
Job type: Permanent
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
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OVERVIEW/BASIC FUNCTION:

Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.

QUALIFICATIONS:

Experience: Minimum one year's experience as a reservations agent, preferably for a luxury or ultra-luxury hotel.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Ability to suggestively sell; ability to input and retrieve information from the hotel reservations system.
OVERVIEW/BASIC FUNCTION:

Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.

QUALIFICATIONS:

Experience: Minimum one year's experience as a reservations agent, preferably for a luxury or ultra-luxury hotel.

Education: High school diploma.

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Ability to suggestively sell; ability to input and retrieve information from the hotel reservations system.
Apply on company site

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