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9 months ago
Principal
Location: Nottinghamshire
Job type: Permanent
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
De Vere Orchard Hotel

Right at the heart of the University of Nottingham’s campus sits Orchard Hotel, an award-winning eco-friendly hotel. Our prime location on campus offers great public transport links to and from the hotel, but we also offer a subsidised taxi service to colleagues who work unsociable shifts.

It's a vibrant, fun team at De Vere Orchard Hotel and a great place to work if you want a fantastic career in hospitality. That could be in bars and restaurants, conferences, events or banqueting, reception or housekeeping: we have a great variety of opportunities across our departments and we regularly recruit for permanent full time, part time and casual roles for our team.

Reservations Agent

What is the main purpose of the role?

As our Reservations Agent, you will contribute to the growth of the rooms and accommodation business, maximising occupancy and revenue, through proactive selling and effectively converting enquiries into sales.

Ensuring all guests and potential guests receive a polite, professional and efficient service will be one of your main responsibilities, and you’ll work with the rest of the hotel team to ensure that all contact with customers and guests transpires to become a reflection of the hotel’s consistent delivery of the highest quality standards of product and service.

The Ideal Candidate

A background in hospitality alongside experience in both group reservations as well as individual reservations is essential. We are looking for someone with strong communication skills who can adapt to changing priorities easily. Knowledge and experience of Opera would also be an advantage.

Benefits:

* A competitive salary

* 25 days holiday plus bank holidays each year

* Hotel based incentive and recognition schemes

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Free meals on duty

* Free uniform provided

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