5 months ago
At QHotels we are looking for exceptional people to provide outstanding service to our customers and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Reservations Agent has become available at QHotels. You will be responsible for making bookings and dealing with enquiries over the telephone, on behalf of our customers for any one of our 4 Star Luxury Hotels, located throughout the UK. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
Where Will You Be Working?
You will be working within our Central Reservations Office located in Morley, Leeds.
What’s In It For You?
People love to work with QHotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you the opportunity to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
What are we looking for?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of Customer Services is preferable but full training is provided.
The Bigger Picture
QHotels is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!