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11 months ago
Stoke Park Country Club
Location: Buckinghamshire
Job type: Permanent
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
Reservationist - Reservations - Stoke Poges, Buckinghamshire

Role Description:

An amazing opportunity has arisen for a Hotel and Spa Reservationist to join the reservations team at Stoke Park. As Reservationist, you will:

* Ensure that our guests receive the highest standard of service & co-operation at all times in line with AA 5 Red Star Standards.
* Ensure that you are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats
* Ensuring maximum yield & occupancy in accordance to Company Standards.

40 hours a week – 5 day Rota to include weekends and bank holidays as per Departmental Rota.

Our Company:

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

Required Experience:

* Previous experience in a reservations environment preferable

* Strong interpersonal skills, articulate and confident communicator

* Meticulous attention to detail

* Excellent organisation skills and a proactive approach

* Thrives on working in a fast-paced environment

* Handles pressure calmly and professionally

* Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable

What we will offer to the successful candidate:

* Competitive salary

* Reservations Incentive Scheme

* Career progression through training and development

* 20 days paid holiday

* Free meals whilst on duty

* Discounted rates on facilities

* Free use of the Stoke Park gym

* Uniform

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