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5 days ago
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Reservationist


Brownsword Hotels
Salary: To Be discussed
Location: Torquay
Job type: Permanent
Sector: Reservations & Sales
Category: Accounts and Administration Jobs
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The Imperial Torquay - Sales / Res / Events

The Imperial Torquay - Sales / Res / Events

The Imperial Torquay -...

The Imperial Torquay - Sales /...

Reservationist

Reservationist

We are looking for a strong Reservationist who can consistently deliver exceptional standards.

The future member of our team will:

• Working 5 days out 7

• Rota between 9am-8pm

• Develop relationships with regular guests to maximise sales opportunities and generate future business.

• Communicate with colleagues and managers to ensure all guest expectations are met.

• Develop a close working relationship with all departments, colleagues and managers promoting teamwork within the department and the hotel.

• Consistently deliver exceptional standards of service which exceed customer expectations.

• As a Reservationist, be responsible for selling the hotel and achieving maximum room capacity at all times.

• Ensure all bookings are received and recorded accurately and updated when confirmed or amended.

• Ensure all correspondence is answered and filed immediately.

• Develop relationships with regular guests to ensure we maintain guest loyalty.

• Attend training as requested and implement techniques learned into your department.

• Identify possible sales leads and pass onto the Revenues Manager.

• Actively up-sell the hotel during all guest interactions where appropriate and provide as much information as possible in order to exceed profits of the hotel.

• Ideally have previous experience as a Reservationist, although full training will be given. ... More Less

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Details

Salary : To Be discussed

Schedule : Full Time
Experience : Minimum 1 years of experience
Location : Parkhill Rd, Torquay TQ1 2DG, UK

required skills

Fluent in English

By applying you confirm you have these skills.

For Andrew Brownsword Hotels's privacy notice, click here. For Harri’s privacy notice click here

The Imperial Torquay - Sales / Res / Events is posting their hospitality jobs on
Harri.
The Imperial Torquay - Sales / Res / Events

The Imperial Torquay - Sales / Res / Events

The Imperial Torquay -...

The Imperial Torquay - Sales /...

Reservationist

Reservationist

We are looking for a strong Reservationist who can consistently deliver exceptional standards.

The future member of our team will:

• Working 5 days out 7

• Rota between 9am-8pm

• Develop relationships with regular guests to maximise sales opportunities and generate future business.

• Communicate with colleagues and managers to ensure all guest expectations are met.

• Develop a close working relationship with all departments, colleagues and managers promoting teamwork within the department and the hotel.

• Consistently deliver exceptional standards of service which exceed customer expectations.

• As a Reservationist, be responsible for selling the hotel and achieving maximum room capacity at all times.

• Ensure all bookings are received and recorded accurately and updated when confirmed or amended.

• Ensure all correspondence is answered and filed immediately.

• Develop relationships with regular guests to ensure we maintain guest loyalty.

• Attend training as requested and implement techniques learned into your department.

• Identify possible sales leads and pass onto the Revenues Manager.

• Actively up-sell the hotel during all guest interactions where appropriate and provide as much information as possible in order to exceed profits of the hotel.

• Ideally have previous experience as a Reservationist, although full training will be given. ... More Less

Translate

Details

Salary : To Be discussed

Schedule : Full Time
Experience : Minimum 1 years of experience
Location : Parkhill Rd, Torquay TQ1 2DG, UK

required skills

Fluent in English

By applying you confirm you have these skills.

For Andrew Brownsword Hotels's privacy notice, click here. For Harri’s privacy notice click here

The Imperial Torquay - Sales / Res / Events is posting their hospitality jobs on
Harri.
Apply

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