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5 months ago
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Receptionist - Spa


Ralph Trustees
Salary: £17,350 per annum plus fantastic benefits
Location: Watford
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
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Guests visit The Grove, Hertfordshire’s spectacular 5 star hotel resort, for a real breath of fresh air. Central London quality – and benefits - without the hassle. From sheer indulgence to all sorts of outdoor activity across the 300-acre estate, our world-class, award-winning Sequoia Spa and Health Club soothes and stimulates, revitalises and inspires. To continue exceeding our guests’ expectations, we need to rely on, and develop, every member of the team.

We are looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality. The ideal candidate will understand what it takes to be the best and preferably with proven success in a similar environment you will be the face of this relaxed and ultra-professional operation. But more than that, we’re looking for a positive, flexible attitude, great guest interaction and communication, in English, and the desire to play your part in a fantastic team.

PERSON SPECIFICATION

Essential

Clear conversational and written English Language

A flexible attitude

Ability to follow specific instructions

Previous experience of reception duties

Desirable:

Previous hotel/spa experience

Previous management information system experience

Company benefits include:

Use of leisure facilities including gym and swimming pool One free meal whilst on duty in the staff canteen Uniform provided Staff shuttle bus to Watford town centre and train station (£1 per journey) Generous discount for you and your family/friends on food and beverage, room rate, golf and spa treatments Annual overnight loyalty stays Dental care Holiday entitlement which increases after 2 years’ service Subsidised staff accommodation if required Excellent training and development opportunities from a gold standard Investor in People Discounts with high street retailers through our Benefits App
Guests visit The Grove, Hertfordshire’s spectacular 5 star hotel resort, for a real breath of fresh air. Central London quality – and benefits - without the hassle. From sheer indulgence to all sorts of outdoor activity across the 300-acre estate, our world-class, award-winning Sequoia Spa and Health Club soothes and stimulates, revitalises and inspires. To continue exceeding our guests’ expectations, we need to rely on, and develop, every member of the team.

We are looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality. The ideal candidate will understand what it takes to be the best and preferably with proven success in a similar environment you will be the face of this relaxed and ultra-professional operation. But more than that, we’re looking for a positive, flexible attitude, great guest interaction and communication, in English, and the desire to play your part in a fantastic team.

PERSON SPECIFICATION

Essential

Clear conversational and written English Language

A flexible attitude

Ability to follow specific instructions

Previous experience of reception duties

Desirable:

Previous hotel/spa experience

Previous management information system experience

Company benefits include:

Use of leisure facilities including gym and swimming pool One free meal whilst on duty in the staff canteen Uniform provided Staff shuttle bus to Watford town centre and train station (£1 per journey) Generous discount for you and your family/friends on food and beverage, room rate, golf and spa treatments Annual overnight loyalty stays Dental care Holiday entitlement which increases after 2 years’ service Subsidised staff accommodation if required Excellent training and development opportunities from a gold standard Investor in People Discounts with high street retailers through our Benefits App
Apply

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