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8 months ago
Corinthia Hotels
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
RECEPTIONIST We are currently seeking an experienced Receptionist to join our Front Office team. As a Receptionist you will be required to ensure the smooth check in and checkout of all of our guests, whilst maintaining and exceeding the Corinthia Hotel London standards. Knowledge of Opera software is essential. Scope and Purpose As a Receptionist you will be responsible for checking in/out all of our hotel guests and reporting any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Reception Manager, Assistant Front Office Manager or Lead Receptionist. As a Receptionist you will also need to ensure that the standards of the department meet and exceed the quality standards set. Our reception team consistently deliver a seamless and personal arrival and departure experience for our guests whilst dealing with any query and maximizing revenue by cross selling our famed restaurants, bar and ESPA life at Corinthia Hotel London. Entry Requirements We are looking for individuals that understand what it takes to be the best and preferably with proven success in a similar environment. If you are a team player, keen to learn with a desire to excel, and have outstanding interpersonal and communication skills please do apply. Other skills that will need to be demonstrated include:
• Previous experience as a hotel receptionist from within a large 4/5*

• Knowledge of Opera software is essential
• Exceptional customer care skills
• Proven leadership skills
• Empathy for your colleagues
• Ability to work under pressure
• Pride and attention to detail in your work
• The finest personal presentation
• Distinctive, professional and warm personality
• Confidence & professionalism in dealing with high profile clients Benefits include:
• 28 paid holidays per annum inclusive bank/public holidays
• Complimentary dry cleaning of uniform
• Discounted Salon, Spa, Food and Beverage and accommodation rates –

in London and across our the Corinthia Hotel International portfolio

• Professional learning and development programs
• Intra & intercompany transfer opportunities (subject to service & performance)
• Stakeholder pension entitlement
• Season ticket loan
• Childcare vouchers

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