about 1 month ago
At The Crown Hotel, Harrogate we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Receptionist, has become available at The Crown Hotel, Harrogate. Reporting into the Front Office Manager, you will be responsible for checking our guests in, and out; dealing with reservations; and being the welcoming face of the hotel. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
Where Will You Be Working?
With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips,
The Crown boasts individually-styled accommodation across its 115 guestrooms, 24-hour room service, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself, within easy reach of Betty's Tea Rooms and the Harrogate Convention Centre.
We pride ourselves on investing in our people and delivering outstanding customer service.
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of reception work is preferable but not essential.
What's In It For You?
People love to work with RBH because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There's open, clear communication from the top
* We've got great career development opportunities
* There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will have access to a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
The Bigger Picture
The Crown Hotel, Harrogate is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!