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24 days ago
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Receptionist


Principal
Location: Surrey
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
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De Vere Horsley Estate

Just outside Guildford, Horsley Estate is a truly beautiful and quirky hotel steeped in heritage and history. So it should be no surprise it’s been used as a filming location for famous TV dramas such as The Crown!

Our team at Horsley Estate gets involved in brilliant colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes, badminton club and there is also the offer of free gym membership. And it’s because we value our colleagues at Horsley Estate that we focus on training and development: so whether you choose bars & restaurants, front of house, kitchen or housekeeping, there’s an exciting and rewarding career in hospitality waiting for you here.

Receptionist

What is the main purpose of the role?

Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.

The Ideal Candidate

You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.

Benefits:

* A competitive salary

* 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
De Vere Horsley Estate

Just outside Guildford, Horsley Estate is a truly beautiful and quirky hotel steeped in heritage and history. So it should be no surprise it’s been used as a filming location for famous TV dramas such as The Crown!

Our team at Horsley Estate gets involved in brilliant colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes, badminton club and there is also the offer of free gym membership. And it’s because we value our colleagues at Horsley Estate that we focus on training and development: so whether you choose bars & restaurants, front of house, kitchen or housekeeping, there’s an exciting and rewarding career in hospitality waiting for you here.

Receptionist

What is the main purpose of the role?

Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.

The Ideal Candidate

You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.

Benefits:

* A competitive salary

* 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

* Hotel based incentive and recognition schemes

* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring

* Discounted accommodation with competitive colleague rates at our other hotels

* Long service awards which increase with length of service

* Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

* Financial rewards for delivering sensational service

* Free meals on duty

* Free uniform provided

In May 2018 the data laws changed for the better. This means you have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information.

Please take a look.
Apply on company site

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