about 1 month ago
At The Imperial Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of a Receptionist has become available at The Imperial as we gear up to reopening following the latest Covid lockdown easing. We are so excited to be able to welcome our guests back. Reporting into the Reception Manager, you will be responsible for delivering an exceptional service to all hotel guests. Ensuring that all standards are adhered to and that excellent standards of customer service are delivered. Your role will include reception duties and dealing with all guest requests. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
Hours will include early mornings, late finishes, weekends and public holidays.
Where Will You Be Working?
The Imperial Hotel, Blackpool, is a grand 19th Century hotel recalling the opulence and glamour of this famous resort's Victorian heyday, with all the comforts of modern life.
Situated on North Promenade, The Imperial Hotel is a Blackpool landmark, and has welcomed a host of royalty, politicians, statesmen and stars of both the stage and screen over the years. The hotel enjoys spectacular views over the beach to the sea and is close to all major attractions.
What's In It For You?
People love to work with RBH Hotels because…
* We focus on health, wellbeing, and our communities.
* Our people are truly engaged at work.
* There's open, clear communication from the top.
* We've got great career development opportunities.
* There is a culture of transformation and innovation.
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes.
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first.
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience within a similar role using a PMS system such as Opera is preferable but full training is provided.
The Bigger Picture
The Imperial Hotel Blackpool is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot, and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
This advert will close Friday 26th March 2021 and screening for successful candidates will commence WC 29th March 2021. Interviews will be planned for WC 12th April onwards and will involve a telephone call followed by a 1-2-1 interview which may be over Zoom/ MS Teams or a Covid safe 1-2-1 interview at the hotel. Due to the high number of applicants expected we will be unable to provide feedback to unsuccessful candidates.
So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!