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5 months ago
Handpicked Hotels
Salary: Competitive
Location: Brockenhurst
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
Job Description

We are recruiting for a Receptionist to deliver high standards of service within this 50 bedroomed, 4 star country house hotel, creating fantastic memories for our guests. Your role will involve welcoming and rooming guests, dealing with guest enquiries and ensuring guest satisfaction on departure.

You will work as part of an experienced team and will be provided with excellent training and development.

Competencies of a Receptionist:

* You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of hotel products and services.

* The ability to establish rapport and deliver high standards of service with a genuine and approachable manner is essential.

* Previous experience in a similar environment is desirable.

* In return you will be rewarded with a fun and engaging environment.

Hand Picked Hotels is a collection of country house hotels throughout the United Kingdom and Channel Islands. With welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge!

Our core values are family, initiative, welcoming, individuality, and local engagement - you make it Hand Picked.

Candidates must be eligible to live and work in the UK.

Company Benefits

Holiday entitlement increasing with service

Recognition and incentive schemes

Generous recommend a friend scheme

Generous employee hotel stay discounts

Training opportunities for every department

Staff consultative committee / team member forum

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