about 1 year ago
* The Connaught
* Front office
* Full time
We are looking for an engaging receptionist to join the award-winning 5-Star deluxe Connaught Hotel.
Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.
Main duties & responsibilities
* As receptionist, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
* You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.
* You must be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays.
* You will need to be well presented, have excellent communication skills and a pleasant telephone manner.
* You need to work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.
We anticipate applicants will have previous experience as Receptionist and will have worked in a similar role within a luxury hotel environment.