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10 months ago
Dakota Hotels
Location: Leeds
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
ABOUT DAKOTA

Dakota Deluxe Leeds are seeking an outgoing personality and organised individual for the role of full-time Receptionist. Currently the city’s number 1 hotel on Trip Advisor, we are a luxury city-centre hotel with 84-bedrooms including 6 suites, a destination cocktail Bar and brasserie-style

Grill located between Greek St and Russell St just 5min walk from the train station and central to bus routes.

CONTRACT AND PAY RATE

The role carries a 40 hour permanent contract and is suitable for an individual seeking flexible shift work; working any 5 days from 7, with shift times typically being 6:45am-3:15pm and 2:45pm-11pm.

Pay rate is £17,000 per year paid monthly.

Perks include:

* Free car parking

* Fantastic bedroom rates starting from £40 per night

* 30% off dining at Dakota

* Access to Perkbox discounts including free mobile phone insurance, free Nero coffee, £5 cinema tickets, and 9% off ASOS (for 2019)

* Uniform and meals on duty

* Accredited, certified training in: Health & Safety, GDPR, Food Hygiene

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester (opening Spring 2019).

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.

ROLE RESPONSIBILITIES

As the face of Dakota, Receptionists must have a genuine warmth and a passion for delivering authentic hospitality. Job responsibilities include:

–To carry out Reception duties including welcoming guests to Dakota, checking in guests, carrying out ad hoc requests, making bedroom and table reservations, light Housekeeping tasks, checking out guests, and handling guest billing.

–To have a comprehensive knowledge of the Front Office computer systems.

–Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.

–Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required.

–Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, delivering items to room.

APPLICANT REQUIREMENTS

As well as having a desire to learn and an enthusiasm for the role and full training will be given. The successful applicant will have/be:

–At least 1 year working experience as a receptionist or in food and beverage environment.

–Be flexible in working shift patterns required.

–Successful candidates will have an outgoing personality and be confident in providing dynamic service.

APPLY

For more information on our luxury hotel, please visit our website and our Trip Advisor. To apply, please

ENQUIRE

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