5 months ago
At Holiday Inn Express Birmingham, Redditch we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Guest Service Assistant has become available at Holiday Inn Express Birmingham, Redditch. Reporting to Deputy Manager, you will be responsible for giving our guests a warm welcome, checking in and out, processing payments and accurate billing alongside communicating and liasing with all departments within the hotel to satisafy our guests needs. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
Where Will You Be Working?
Holiday Inn® Express Redditch hotel sits next to Redditch's bus and railway stations, with transport to Birmingham New Street Station in 30 minutes. The M42 motorway is five minutes' drive away, and the hotel offers 100 free parking spaces as well. It's easy and convenient to catch a flight from Birmingham Airport (BHX), 20 miles away.
What's In It For You?
People love to work with Redefine|BDL Hotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There's open, clear communication from the top
* We've got great career development opportunities
* There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with (insert desirable experience) is preferable but full training is provided.
The Bigger Picture
Holiday Inn Express Birmigham, Redditch is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!