about 1 year ago
At Crowne Plaza Reading we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Reception Team Member has become available at Crowne Plaza Reading. Reporting into the Front Office Manager, you will be responsible for:
To assist guests at all times when required
To assist colleagues and other members of staff to create teamwork and quality service through communication.
To adopt a ‘can do' attitude towards all aspects of customer service through a proactive and flexible approach to meeting customer needs
The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
Where Will You Be Working?
Overlooking the River Thames, this contemporary hotel in a redbrick building is a 13-minute walk from Reading railway station, 2.3 miles from the University of Reading and 3 miles from Caversham Heath Golf Course
What's In It For You?
People love to work with RBH because…
We focus on health, wellbeing and our communities
Our people are truly engaged at work
There's open, clear communication from the top
We've got great career development opportunities
There's a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
Discounted hotel room rates for you AND your friends and family that will make you really popular!
Money off high street retailers
Flexible working arrangements because we know your life comes first
Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.
The Bigger Picture
Crowne Plaza Reading is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!