6 months ago
Receptionist Team Leader
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see and sometimes the last before they depart. From reception, you will support the team to ensure that every guest gets a warm, vibrant Village Hotel Club welcome. You will support in training your teams to become the Guru’s of the hotel offering and the local area. Nothing is too much trouble. Creating a can do attitude so our guests know that nothing is too much!
Work it, Live it, Love it! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With 31 fabulous hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as…
-Free leisure club membership
-30% discount on all overnight stays at Village Hotels
-Up to 40% discount on food and drink at any Village Hotel
-Excellent training and development
-Health & Wellbeing platform
-Discounts and cashback offers on many high street brands
-A fun, supportive and inclusive work environment
But what we need from you…
-Personality, and bags of it
-A great memory, to add that personal touch for returning guests
-Proactive problem solver
-A passion for delivering the best guest experience
-Team player and ability to partner with other departments
Come and be part of something new & something special - Work It, Live It and Love It with Village Hotel Club!