4 months ago
At The Queens Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Reception Supervisor has become available at The Queens Hotel. Reporting into the Front Office Manager, you will be responsible for supervising a team, supporting our guests in delivering the best service and demonstrating role model behaviour to lead a team in the absence of the the manager. You will also be responsible for welcoming our guests, checking in and checking out our guests and delivering oustanding customer serivce at all times. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
Where Will You Be Working?
Located in central Leeds, there's no better way to experience luxury in the heart of the city than at The Queens hotel. Looking out over City Square, this four star hotel near Leeds train station features conference and meeting facilities, instant access to the train station and a wonderful restaurant, all accompanied by classic Art Deco-style bedrooms.
One of the most famous landmarks in Leeds, the hotel is ideal for both business and leisure breaks, giving you immediate access to everything the city has to offer. From excellent shopping to plenty of restaurants and bars to choose from, this impressive hotel boasts modern conveniences within a 1930s setting.
A popular location for business trips, this Leeds hotel features excellent conference and meetings facilities. From meeting rooms ideal for small groups, to the beautiful ballroom that's suitable for up to 500 guests, the hotel is perhaps one of the most spectacular in Leeds.
Our hotel also features a fantastic restaurant - Grilled at The Queens.
What’s In It For You?
People love to work with RBH Hotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of working in a fast paced enviroment is preferable but full training is provided.
The Bigger Picture
The Queens Hotel is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!