8 months ago
At Stratford Manor Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
The position of Part Time Beauty Therapist has become available at Stratford Manor Hotel. Reporting into the Spa and Leisure Manager, you will help provide a friendly, knowledgeable and professional service offering a wide range of ESPA treatments. You'll consult each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Beauty Therapist you’ll also be supporting your manager to maximise revenue through careful diary management and proactive selling of high quality spa retail products.
You’ll also help to make sure the spa is kept clean and well maintained, and fully compliant with legislative requirements.
We like to make sure that our service for hotel customers and our leisure club members is just as special and memorable as each one of our facilities.
Where Will You Be Working?
Stratford Manor Hotel is located in the outskirts of the historic town of Stratford-Upon Avon and provides easy access to the whole of Warwickshire. With conference facilities catering for up to 700 delegates at any one time, this hotel caters for a range of guests, coming for business or leisure. Whether guests are joining us for a spa break or a business meeting, this is a home from home environment and our team are sure to provide the friendliest of welcomes. This hotel features 104 newly refurbished bedrooms that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
What’s In It For You?
People love to work with RBH Hotels because…
* We focus on health, wellbeing and our communities
* Our people are truly engaged at work
* There’s open, clear communication from the top
* We’ve got great career development opportunities
* There’s a culture of transformation and innovation
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
* Discounted hotel room rates for you AND your friends and family that will make you really popular!
* Incentive programmes
* Money off high street retailers
* Flexible working arrangements because we know your life comes first
* Free meals on duty
Importantly, you will receive a competitive salary that will include our brand new Spa Commission Incentive that rewards the treatment work that you do. This will ensure you are rewarded above the basic industry levels.
What Are We Looking For?
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.
To be passionate about delivering the very best spa experience for your hotel customers and members
To be smart and well presented
Previous experience in a similar role, or you could be looking for your first position
NVQ level 2 or similar level spa related qualification to be fully qualified as a minimum in manicures, pedicures, waxing
NVQ level 3/HND or similar level qualification to be fully qualified in massage and facials is desirable
Good standard of numeracy, literacy
Basic knowledge of Microsoft Office is useful
Excellent level of spoken and written English
To be able to work shifts as required that will include weekends and bank holidays
The Bigger Picture
Stratford Manor Hotel is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!