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about 1 year ago
Accor Hotels
Location: Scotland
Job type: Permanent
Sector: Restaurant
Category: Restaurant Manager Jobs
Outlet Supervisor, St Andrews Bar & Grill

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Outlet Supervisor, your passion for guest service and the pride you take in our menu offerings will ensure your Outlet is a preferred dining destination and workplace!

Hotel Overview: A Golf Resort with 220 rooms

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed

* Maximize revenues by upselling and following budget guidelines

* Handle guest concerns, reacting quickly and professionally

* Balance operational and Colleague needs

* Have full knowledge of all menus and promotions

* Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet

* Follow outlet policies, procedures and service standards

* Follow all safety and sanitation policies when handling food and beverage

* Other duties as assigned

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