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5 months ago
Shendish Manor
Salary: £28,000 - £30,000 dependent upon experience
Location: Hemel Hempstead
Job type: Permanent
Contact: Cameron Gibbs-Taylor
Category: Operations Manager Jobs

OPERATIONS MANAGER JOB SPEC

Shendish Manor a beautiful 70 bedroom Hotel based in Hemel Hempstead, Hertfordshire. The Hotel is set in stunning grounds which means its wedding trade is very strong, as well as hosting many other functions such as parties, conferences and fun days.

We are looking for an Operations Manager. This is an excellent opportunity for an experienced Operations Manager to lead and manage a team by providing the highest standard of service to ensure the smooth running of all front of house areas.

The Operations Manager will:

  • Ensure all FOH operations run smoothly and efficiently to the highest standard.
  • Ensure all rooms are in immaculate condition.
  • Be fully aware and manage all cash handling and credit procedures.
  • Be the first point of contact in handling any situation.
  • Ensuring teams maintain a high level of knowledge about the hotel brand and local area.
  • Report any maintenance work using the correct channels.
  • Maximise cost effectiveness with the FOH department.
  • Monitor job performance of all direct reports and provide feedback through appraisals, helping employees in developing and enhancing their skills.

Salary: 28k – 30k dependent upon experience

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