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about 1 year ago
Mandarin Oriental
Location: UK
Job type: Permanent
Sector: Business and Administration
Category: Operations Manager Jobs
Operations Controller, EMEA

Apply now Job no: 505839
Employment type Full time
Property / Office: Corporate Office, London
Location: London, United Kingdom
Department: Management (Director), Finance, Management (Manager)

The Regional Operations Controller, EMEA will be responsible for:

* Supporting the local finance teams of hotels in their region.

* Ensuring hotels adhere to established Internal Control standards.

* Analysing monthly results and identifying business development and profit improvement opportunities.

* Reviewing budgets, forecasts and cash flow statements

* Recruitment, development and mentoring of hotel Financial Controllers in their region.

* Overseeing hotel openings and re-branding projects in the assigned region.

* Other Projects as assigned.

The position will involve travel for up to 40% of the colleague’s time.

Key Responsibilities:

Ongoing Support of Assigned Hotels

* Work with local hotel Financial Controllers to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies and potential cost control measures.

* Prepare monthly summary highlighting successes, areas of opportunity and recommendations for follow up for presentation during monthly regional operations review.

* Conduct preliminary review of Capital Expenditure requests, Significant Contract Summaries and Barter agreements.

* Assist as necessary and review hotel prepared ROI calculations and business development proposals.

* Provide guidance to Financial Controllers in their understanding of MOHG standards of operations and validating compliance with all Polices & Procedures.

* Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes and controls comply with MOHG P&P standards.

* Co-ordinate hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.

* Conduct periodic on-site operations reviews that include but are not limited to the following: Balance Sheet reconciliations, Package Allocations, Accounting Treatments (USALI, GAAP, IFRS as appropriate), Credit authorization standards, Cash handling standards, Payroll and Fringe Benefit entitlements, Compliance with Expense, Travel and Entertainment P&P’s, Compliance with Purchasing Guidelines.

* Ensure best practices are documented and shared between hotels as appropriate

* Assist in developing and monitoring Learning and Development opportunities for local finance teams.

* Introduce newly joined FCs to MOHG P&P, budgeting requirements, insurance procedures, Risk Management protocols.

* Liaise with Operations Controller –Systems to ensure appropriate configurations, system access rights and other related matters are documented, standardized and maintained.

* Monitor performance termination clauses and incentive fee calculations and highlight any risks / concerns.

Openings, acquisitions, divestments, de-branding and FC transition

* Ensure MOHG complies with its obligations to provide pre-opening and operating budgets, manager’s insurance obligations and other key obligations under the management agreements

* Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates

* Provide planning and support to newly built or acquired hotels, including budget preparation, on-site assistance with the implementation of systems and procedures

* Develop standard operating procedures and templates for opening hotels which shall include job descriptions, license requirements, etc that can be modified to suit local conditions

* Introduce newly joined FCs to MOHG P&P, budgeting requirements, insurance procedures, Risk Management protocols

* Assist with any acquisition, divestment or de-branding activities

* Ensure smooth transition or hand-over from exiting FCs

Actively participate in regional and global projects as determined from time to time but which may include:

* COA Standardization.

* Updating and maintaining Expense Dictionary.

* Development of new KPI’s.

* Updating and maintaining Policy and Procedure Library

* Develop and maintain Opening Toolkit / Controllers Reference Manual

* Design Training plans to raise internal colleagues one level (AFC – FC, Staff Acct. – AFC, etc.)

* Develop brief internal financial training presentations FC’s can use to educate EXCO and/or mid-level managers.

Advertised: 01 Jul 2019 GMT Daylight Time
Applications close:

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