about 1 year ago
Are you looking to develop a career in hotels?
We have an exciting opportunity for a Night Porter to join our highly successful team in Solihull where you will receive a competitive salary plus amazing benefits which include FREE parking, FREE membership to our state of the art gyms, excellent holiday allowance as well as discounted food & beverage and stays in our hotels.
Here at Village Hotel Club, our values and behaviours (inspirational, driven, commercial, detailed and resilient) demonstrate our passion for giving our guests an excellent experience, as such, as our Night Porter you will be part of an award winning team who deliver amazing hospitality constantly. As well as giving our staff the best career opportunities backed up by training and development at every step of the way.
As our Night Porter, you will:
- Deliver high standards of general bar, cleaning and security duties overnight
- Provide our guests with a professional and helpful service, including check in / check outs
- Welcoming late guest arrivals, offering full explanation of the services available.
- Demonstrate knowledge of the hotel’s facilities.
- Carry out full security checks throughout the night.
- Carry out assigned administrative and operational tasks
- Provide bar service within the pub, within prevailing licensing laws, as required..
- Prepare room service food as required, being fully compliant with H&S requirements.
To become our Night Porter you;
- Will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
- Will be expected to achieve a level of service through the constant monitoring of our established brand standards.
- Should be highly attentive to detail and be capable of delivering consistent standards.
- Should have a warm, personable nature and a can do attitude.
- Must have experience in a similar environment with the knowledge and confidence to deliver the role described.
- Will be a strong team player willing to lend a hand wherever needed.
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Village Hotels is the place for you.
Apply now to be our Night Porter.