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4 months ago
Rocco Forte Hotels
Location: London
Job type: Permanent
Sector: Front of House
Category: Hotel Receptionist Jobs
Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.

Night Receptionist

The Role

As a Night Receptionist you will be responsible for offering a welcoming and seamless check-in and escort to the guest's room, and a personalised farewell. The Night Receptionist will deal with any guest queries, and you will ensure that all guest requests and instructions are planned and carried out during the night. You will also be responsible for basic accounting for guests, and you will handle cash and foreign currency exchange.

As this role will also entail some switchboard responsibilities, a confident telephone manner and the ability to deliver service excellence when not face-to-face with our guests is essential. You will be an exceptional team player, have excellent interpersonal skills and be a confident and natural communicator. You are a highly-motivated individual with previous reception experience within a similar environment and be familiar with computerised front office systems.

Why should join us as a Night Receptionist?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more…to view the full list of benefits please visit the ‘Future with Forte’ page on our Careers site.

So if you're a Night Receptionist looking to grow your career with a stunning 5* luxury hotel in Mayfair, we want to hear from you!

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