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10 days ago
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Night Manager ***New Opening*** The Gantry London – Curio Collection by Hilton


Redefine BDL
Location: London
Job type: Permanent
Sector: Kitchen and Catering
Category: Night Staff Jobs
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Do you want to join a Top 30 Best Places to Work in Hospitality? Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!!!

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

This is a unique opportunity to join The Gantry London Curio Collection as a Night Manager, located in the area's most famous sporting venues, Queen Elizabeth Olympic Park in the heart of East London Stratford. The position is available on a full-time basis working up to 40 hours per week over five days. Due to the nature of the hospitality industry, you may be expected to attend work at the hotel every day and work weekends.

What Are We Looking For?

We are looking for someone who can communicate well with others, who is accountable and resilient, able to pay close attention to detail and will commit to providing outstanding service to our guests.

This is a hands-on role and the successful applicant must be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

You ideally are an experienced Night Manager who has worked in a branded hotel and had success managing a team. Previous experience with Hilton systems would be preferable but not essential criteria.

As Night Manager, you will oversee the night-hour supervision of the Front Office Night Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

This role is responsible for managing the first impressions of our Guests and, therefore, you need to have good solving problem skills and flexibility to respond to a variety of work situations. As a night manager, you have to maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities; and demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area.

We're looking for an individual who has; - Ability to work as part of a team and be flexible to adapt to business needs - The ability to learn multiple IT systems and be computer literate. -Act in accordance with all security and emergency procedures and manage the instigation of these, as required · Compile adequate handover to Early staff / Duty Manager · Attend appropriate training courses when required. · Act in accordance with policies and procedures when working with front of house equipment and property management systems · Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas · Assist other departments, as necessary.

Where Will You Be Working?

The Gantry is due to open in November 2021 and will be an exciting 291 bedroom hotel with a sky bar boasting views across Queen Elizabeth Park and the London Skyline, 1st-floor destination bar and a restaurant with 2 external terraces.

What's In It For You?

People love to work with RBH because…

* We focus on the health, well-being and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes– to keep you motivated

* Money off high street retailers– hundreds of savings to be had

* Free meals on duty? (this could easily equate to over £1000 per year saving to you *based on full-time hours)

* Pension – as it’s important to save for a later date

* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it

* Training programmes – we want you to be the best you can be

* Cycle to Work Scheme– huge savings on buying a new bike

* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

The Bigger Picture

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

#LifeatRBH
Do you want to join a Top 30 Best Places to Work in Hospitality? Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!!!

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

This is a unique opportunity to join The Gantry London Curio Collection as a Night Manager, located in the area's most famous sporting venues, Queen Elizabeth Olympic Park in the heart of East London Stratford. The position is available on a full-time basis working up to 40 hours per week over five days. Due to the nature of the hospitality industry, you may be expected to attend work at the hotel every day and work weekends.

What Are We Looking For?

We are looking for someone who can communicate well with others, who is accountable and resilient, able to pay close attention to detail and will commit to providing outstanding service to our guests.

This is a hands-on role and the successful applicant must be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

You ideally are an experienced Night Manager who has worked in a branded hotel and had success managing a team. Previous experience with Hilton systems would be preferable but not essential criteria.

As Night Manager, you will oversee the night-hour supervision of the Front Office Night Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

This role is responsible for managing the first impressions of our Guests and, therefore, you need to have good solving problem skills and flexibility to respond to a variety of work situations. As a night manager, you have to maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities; and demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area.

We're looking for an individual who has; - Ability to work as part of a team and be flexible to adapt to business needs - The ability to learn multiple IT systems and be computer literate. -Act in accordance with all security and emergency procedures and manage the instigation of these, as required · Compile adequate handover to Early staff / Duty Manager · Attend appropriate training courses when required. · Act in accordance with policies and procedures when working with front of house equipment and property management systems · Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas · Assist other departments, as necessary.

Where Will You Be Working?

The Gantry is due to open in November 2021 and will be an exciting 291 bedroom hotel with a sky bar boasting views across Queen Elizabeth Park and the London Skyline, 1st-floor destination bar and a restaurant with 2 external terraces.

What's In It For You?

People love to work with RBH because…

* We focus on the health, well-being and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes– to keep you motivated

* Money off high street retailers– hundreds of savings to be had

* Free meals on duty? (this could easily equate to over £1000 per year saving to you *based on full-time hours)

* Pension – as it’s important to save for a later date

* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it

* Training programmes – we want you to be the best you can be

* Cycle to Work Scheme– huge savings on buying a new bike

* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

The Bigger Picture

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

#LifeatRBH
Apply on company site

Email me jobs relevant to my job search

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