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8 days ago
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Night Manager


Redefine BDL
Location: Manchester
Job type: Permanent
Sector: Kitchen and Catering
Category: Night Staff Jobs
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Do you want to join a Top 30 Best Places to Work in Hospitality?

Do you want to work in an industry that offers SO many different career paths?

Do you want to express yourself?

Do you want flexibility?

Do you want to feel safe at work?

Do you want to be part of a company that takes sustainability and the environment seriously?

Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!!!

At The Townhouse we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Night Manager has become available at The Townhouse. Reporting into the General Manager, you will be part of a team that makes our guests stay, a stay to remember.

As Night Manager, you will be required to ensure the security of the hotel guests and hotel. You will also be required to assist guests with check in, checkout and complaint handling. You will ensure that the highest standards of hospitality and welcome are always demonstrated. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, to maximise hotel sales. We are looking for someone who can multi-task across reception, check guests in and out, prepare guest bills, authorise payments, assist and guide reception staff, serve in the bar, assist with F&B service. You will need to be always flexible to cover the unexpected needs of the Hotel. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Set in the heart of Manchester’s vibrant city centre on the historic Portland Street thoroughfare, The Townhouse Hotel boasts 85 spacious bedrooms and a history dating back centuries.

Originally serving as a cotton warehouse during the industrial revolution, this storied Grade II-listed building exudes the character and history for which Manchester is famed, as well as the unique contemporary style that sees visitors arriving from every corner of the globe.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience within a similar role is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing, and our communities.

* Our people are truly engaged at work.

* There's open, clear communication from the top.

* We've got great career development opportunities.

* There is a culture of transformation and innovation.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will have access to a benefits package that includes.

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first.

The Bigger Picture

The Townhouse is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott, and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Do you want to join a Top 30 Best Places to Work in Hospitality?

Do you want to work in an industry that offers SO many different career paths?

Do you want to express yourself?

Do you want flexibility?

Do you want to feel safe at work?

Do you want to be part of a company that takes sustainability and the environment seriously?

Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!!!

At The Townhouse we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Night Manager has become available at The Townhouse. Reporting into the General Manager, you will be part of a team that makes our guests stay, a stay to remember.

As Night Manager, you will be required to ensure the security of the hotel guests and hotel. You will also be required to assist guests with check in, checkout and complaint handling. You will ensure that the highest standards of hospitality and welcome are always demonstrated. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, to maximise hotel sales. We are looking for someone who can multi-task across reception, check guests in and out, prepare guest bills, authorise payments, assist and guide reception staff, serve in the bar, assist with F&B service. You will need to be always flexible to cover the unexpected needs of the Hotel. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Set in the heart of Manchester’s vibrant city centre on the historic Portland Street thoroughfare, The Townhouse Hotel boasts 85 spacious bedrooms and a history dating back centuries.

Originally serving as a cotton warehouse during the industrial revolution, this storied Grade II-listed building exudes the character and history for which Manchester is famed, as well as the unique contemporary style that sees visitors arriving from every corner of the globe.

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience within a similar role is preferable but full training is provided.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing, and our communities.

* Our people are truly engaged at work.

* There's open, clear communication from the top.

* We've got great career development opportunities.

* There is a culture of transformation and innovation.

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will have access to a benefits package that includes.

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first.

The Bigger Picture

The Townhouse is managed by RBH; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott, and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So, if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!
Apply on company site

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