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3 months ago
Redefine BDL
Location: London
Job type: Permanent
Sector: Kitchen and Catering
Category: Porter Jobs
Do you want to join a Top 30 Best Places to Work in Hospitality? Do you want to work in an industry that offers SO many different career paths? Do you want to express yourself? Do you want flexibility? Do you want to feel safe at work? Do you want to be part of a company that takes sustainability and the environment seriously? Do you want to work for a company that truly values diversity and inclusion? You answered YES to all of these questions, right? So get applying for this opportunity!

At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

N.B. This is a permanent role, scheduled to start at the end of August 2021.

The Night Luggage Porter position has become available at The Westin London. Reporting into the Concierge, the successful candidate will have the ability to transfer luggage positively and efficiently throughout the building ensuring due care in relation to zero tolerance towards property damage. Flexibility and adaptability are crucial for this role as the position must be able to support, and have experience in although this isn’t a necessity, our Engineering, Housekeeping, Executive Lounge and Security teams. Full training can be provided. It is likely that the Night Luggage Porter will act as a Fire Marshall while on shift.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish with that Westin special touch.

What Are We Looking For?

We are looking for someone who:

* Has the ability to lift and carry bags up to the weight of 30kg, fully manual handling provided.

* Will identify and explain room features to guests upon arrival to all guest rooms (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)

* Will ensure to have and provide full knowledge of ‘What’s going on’. This is defined but not limited to knowledge of the news, knowledge of special events in the area/London, understanding of daily weather forecast, full awareness of hotel events (timings and locations).

* Will transport guest luggage to and from guest rooms and/or designated storage areas.

* Will assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

* Will perform Doorperson duties when needed.

* Has a pleasant and welcoming manner and a ‘can do’ attitude.

* Is flexible and adaptable to different working conditions and hours.

* Is forward thinking and promotes new ideas.

* Has immaculate appearance.

* Is motivated and a self-starter.

* Will have commitment to our Westin values and beliefs.

Where Will You Be Working?

The Westin London City Hotel & Residences will be a key part of the redevelopment of the former Queensbridge House site, as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock – the oldest in London – and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel will also benefit from panoramic views over the River Thames and will complete the northern riverbank walkway between the Tower of London and Millennium Bridge.

The hotel will be the first under Marriott’s Westin brand in the UK. The hotel’s 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The development also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.

The hotel will feature an indoor swimming pool, idyllic 375m² spa and WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830m² of ultra-modern meeting and event space will be available, including a Junior Ballroom and four meeting rooms, as well as a 24-hour business centre.

What's In It For You?

People love to work with RBH because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes – to keep you motivated

* Money off high street retailers – hundreds of savings to be had

* Flexible working arrangements because we know your life comes first

* Free meals on duty?(this could easily equate to over £1000 per year saving to you *based on full time hours)

* Pension – as it’s important to save for a later date

* Flexible pay with Wagestream – a financial wellbeing benefit that allows you to access your pay as you earn it

* Training programmes – we want you to be the best you can be

* Tips – a bit extra is always handy

* Cycle to Work Scheme – huge savings on buying a new bike

* Refer a Friend Scheme – just by putting a good word in for a mate will earn you extra cash

The Bigger Picture

RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

#LifeatRBH

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