Night Guest Service Manager

At Holiday Inn Express Park Royal we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity

The position of Night Guest Service Manager has become available at Holiday Inn Express Park Royal. Reporting into the Night Guest Service Manager, you will be responsible for ensuring the reception and hotel run smoothly during nght shift. The successful applicant for this role will be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.

Where Will You Be Working?

Holiday Inn Express® London - Park Royal hotel is a three-minute drive from the A40 motorway and around the corner from North Acton Tube station. Catch the Central line to inner-city London in 20 minutes or to Westfield London shops and restaurants in eight minutes. If you're landing at Heathrow Airport, you'll find the hotel just 40 minutes away by rail.

What's In It For You?

People love to work with Redefine|BDL Hotels because…

* We focus on health, wellbeing and our communities

* Our people are truly engaged at work

* There's open, clear communication from the top

* We've got great career development opportunities

* There's a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

* Discounted hotel room rates for you AND your friends and family that will make you really popular!

* Incentive programmes

* Money off high street retailers

* Flexible working arrangements because we know your life comes first

* Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.

The Bigger Picture

Holiday Inn Express Park Royal is managed by RBH Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH Hotels we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!