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28 days ago
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Night Concierge


GLH Hotel Management
Location: London
Job type: Permanent
Sector: Front of House
Category: Night Staff Jobs
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Our Concierge team are the first point of contact for guests, so they are always on stage! Taking responsibility for that initial welcome, the all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs.

As Night Concierge you will be performing this critical role during the night time hours, when service is just as important. Responsible for welcoming guests, detailing bedroom facilities and promoting hotel services and products you should be discreet and responsible. You will undertake errands on behalf of guests and share your comprehensive local knowledge of the restaurants and attractions in London in order to enhance their stay.

What we look for

There are no scripts to memorise, no sleepy music, no boring uniforms. We want you to bring your style, creativity and personality to work and help us deliver amplified guest service that rocks.

We would love to hear from you if:

* You have a genuine passion for the hospitality industry and for delivering exceptional customer service

* You have a fantastic personality and love helping to create great experiences

* Insert role specific criteria here

* Insert role specific criteria here

* Insert role specific criteria here

What's in it for you?

* 20 days holiday plus 8 Bank Holidays

* Discounted rates on hotel rooms, food and drink across the glh group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Long Service Awards

* Pension and Healthcare Schemes

* Generous recommend a friend scheme

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Wonderful Person of the month scheme with cash prizes

* Childcare vouchers

* Staff refreshments on shift
Our Concierge team are the first point of contact for guests, so they are always on stage! Taking responsibility for that initial welcome, the all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs.

As Night Concierge you will be performing this critical role during the night time hours, when service is just as important. Responsible for welcoming guests, detailing bedroom facilities and promoting hotel services and products you should be discreet and responsible. You will undertake errands on behalf of guests and share your comprehensive local knowledge of the restaurants and attractions in London in order to enhance their stay.

What we look for

There are no scripts to memorise, no sleepy music, no boring uniforms. We want you to bring your style, creativity and personality to work and help us deliver amplified guest service that rocks.

We would love to hear from you if:

* You have a genuine passion for the hospitality industry and for delivering exceptional customer service

* You have a fantastic personality and love helping to create great experiences

* Insert role specific criteria here

* Insert role specific criteria here

* Insert role specific criteria here

What's in it for you?

* 20 days holiday plus 8 Bank Holidays

* Discounted rates on hotel rooms, food and drink across the glh group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Long Service Awards

* Pension and Healthcare Schemes

* Generous recommend a friend scheme

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Wonderful Person of the month scheme with cash prizes

* Childcare vouchers

* Staff refreshments on shift
Apply

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